Terms & Conditions

Using your ebox

  • Press down firmly when locking the lid in place
  • Keep upright when in use
  • Ensure your Bambox lid is unlocked when microwaving
  • Not to be used in the oven or in any way other than it’s intended use
  • Although dishwasher safe, it’s best to handwash with warm, soapy water, using non-abrasive cleaning products
  • Ensure all parts are completely dry before using or storing
  • Store parts disassembled

Delivery timeframe

Delivery estimates vary, based on a number of factors so we are unable to provide solid timeframes.

We’d be happy to provide an estimated delivery date before you place your order. Get in touch.

As a guide, we’ll have your order on it’s way to you within 1-2 business days, after which it may take an additional 1-2 business days for deliveries to Brisbane/Gold Coast/surrounds. Most other metropolitan areas usually take 2-4 business days. For Tasmania, Western Australia, and remote locations, it may take up to 10 business days.

You’ll have the option to go with an Australia Post Express satchel at the checkout.

You’ll receive a delivery estimate and tracking details as soon as your order has shipped.

Terms of sale

Consumer guarantees, as set out by the Australian Competition and Consumer Commission (ACCC), apply to all sales.

Returns policy

We have every confidence in the durability of our products, as we work closely with our manufacturer to ensure our quality assurance requirements are met. Additionally, we inspect each item before it is shipped to you.

Should your product be damaged on arrival, please get in touch, provide a photo of the damage, and we’ll go ahead and arrange the return of the faulty product before we ship out your replacement.